AL-KO Heavy Duty Soft Jockey Wheel

AL-KO Heavy Duty Soft Jockey Wheel – Robust Caravan Manoeuvring

Elevate your caravan towing experience with the AL-KO Heavy Duty Soft Jockey Wheel, featuring a 48mm telescopic shaft and a 240mm x 70mm soft plastic wheel. Designed for durability and ease of use, this jockey wheel ensures smooth manoeuvring over various terrains, preventing sinking on soft ground. With a height range of 700mm to 900mm from ground to handle, it’s perfect for caravans requiring reliable support and stability.

Specifications:

• Shaft Diameter: 48mm
• Wheel Dimensions: 240mm x 70mm soft plastic
• Height Range: 700mm (min) to 900mm (max) from ground to handle
• Material: Hot-dip galvanised steel shaft with plastic wheel
• Static Load Capacity: Up to 150kg

Features:

• Versatile Terrain Handling: Soft plastic wheel with heavy-duty tread prevents sinking and ensures smooth movement on wet or rough ground.
• Robust Construction: Hot-dip galvanised steel shaft offers corrosion resistance and long-lasting durability.
• Adjustable Height: Telescopic design with a 700mm to 900mm range for flexible caravan positioning.
• Easy Manoeuvring: Incorporates thrust bearings to reduce effort when adjusting or moving the caravan.
• Reliable Support: Supports up to 150kg static load, ideal for heavy-duty caravan applications.

Equip your caravan with the AL-KO Heavy Duty Soft Jockey Wheel – order now for effortless manoeuvring and dependable performance!

Delivery

When you place your order online with us you will receive an automatic e-mail notification of the receipt of your order.

We normally ship all stock orders on the weekday following receipt of order by courier. We send a confirmation email on despatch and you should normally receive your order within 3 to 5 week days, sometimes earlier. The courier also normally sends tracking information when received at their hub.  A signature will be required on delivery.  

Should we be unfortunately out of stock and unable to ship your order, you will normally be contacted within 2 days to enable you to choose whether you wish to wait for the next delivery to us, change to another product or to cancel your order and payment at no charge. This backorder status normally means we are awaiting stock to arrive.

Please note we do not stock all sizes of all items. Items such as full awnings often come direct from the manufacturer to save time. If we are shipping direct from the manufacturer we will let you know. If there is a significant delay we will also let you know once we have placed the order with the manufacturer and they confirm delivery. In extremely busy periods the manufacturers can take a few extra days to deliver.

IF YOUR ITEM IS URGENT PLEASE CONTACT US FIRST BEFORE PLACING AN ORDER

Carriage charges for single shipments to mainland UK except Highlands and Islands are:

£6.95 below £200

FREE for £200 and over (excludes some bulky items)

Most orders will fall into the two sub categories.  Orders over certain weights and sizes will incur additional shipping charges.

For shipments to Highlands and Islands, or outside of the United Kingdom please  contact us to  discuss your order and confirm carriage charges according to the size and weight of your shipment.  We reserve the right to charge carriage supplements if couriers levy a surcharge due to size, weight or destination on orders placed at standard carriage terms. 

Please check your order on arrival – any shortages or damage must be reported within 7 days of delivery.

Returns 

We are confident that you will enjoy your purchase, however, in the unlikely event that you have a concern on receiving your item(s), please get in touch with us first. In some cases we can resolve a problem without the goods needing to be returned, at other times we may need to refer to the manufacturer for the best course of action.

KEEP THE BOX – if you unfortunately have to return your item, it will need to be shipped back to us. We strongly advise that you keep the original packaging (particularly for awnings and larger items) flat-packed for a reasonable length of time. We reserve the right to apply a surcharge for goods returned to us which have been damaged in transit.

Cancellation/Refunds: We must be notified within 14 days of receipt and the goods must arrive back to us within 30 days of receipt.  After 30 days from initial delivery, faulty items will be repaired or replaced at the supplier’s discretion.  All customer deliveries are tracked and delivery dates recorded. Returns are accepted provided that the items are unused, in a resaleable condition, with relevant labels attached. Whilst we accept that you may have inspected your purchase to ensure it meets your requirements, where it is evident that more handling (or use) has occurred than we would expect for the purposes of ascertaining suitability, characteristics and function, a proportionate deduction for the diminishment of value will be made.

To return an item please do so via a Post Office or other carrier, or direct to our store at Newcastle. Please note that goods are returned at your own expense and the goods are your responsibility until they reach us. We highly recommend that you keep a copy of any shipping receipt.

In the interests of quality control, all returned goods will be inspected by us or the manufacturer prior to any refund or repair being made. Refunds are normally processed within 14 days from when goods arrive back to the warehouse and the refunded amount will be allocated to the account from which the payment was originally made (please note that payment clearance periods are dictated by the card issuers and are outside our control).

This does not affect your statutory rights.